Departments
Affordable Housing
The Affordable Housing department oversees development of all major new construction work, modernization and rehabilitation activities. The department is responsible for preparing architectural
plans, specifications and construction documents; and offering technical advice on architectural and engineering matters; planning new and replacement housing programs, preparing applications for
federal, state and local assistance programs and inspecting contract and in-house construction projects.
3939 N. Hampton Rd.
Dallas, Texas 75212
Phone: 214.951.8315
Fax: 214.951.8492
affordablehousing@dhadal.com
Applications & Assignments
The Applications & Assignments department is responsible for processing applications, scheduling appointments and determining the eligibility of applicants for all housing programs. This
department works cooperatively with the Resident Housing department to assign eligible applicants to low rent conventional housing. It works closely with the Leased Housing department to ensure
lease-up of the Section 8 program by referring eligible applicants for the housing choice voucher (HCV) and certificate programs, moderate rehabilitation and rental rehabilitation programs.
3131 Fish Trap Rd.
Dallas, Texas 75212
Phone: 214.583.8900
applications@dhadal.com
Compliance
The Compliance department is responsible for ensuring authority-wide compliance. The office performs and/or coordinates audits to guarantee compliance with administrative policies, court orders
and HUD directives. In addition, the office conducts operation and management reviews directed toward assuring operational effectiveness of reporting systems, internal control systems and admini
strative control systems. The office performs a variety of research projects including the analysis of federal regulations, legislation, and HUD guidelines to determine their impact on the agency
policy and operations.
3939 N. Hampton Rd.
Dallas, Texas 75212
Phone: 214-951-8465
Fax: 214-630-2529
compliance@dhadal.com
Executive Office
The Executive Office is responsible for the implementation of policy and the development and operation of all programs and projects of the authority.
3939 N. Hampton Rd.
Dallas, Texas 75212
Phone: 214-951-3805
Fax: 214-951-8800
Finance
The Finance department is responsible for the authority’s financial management including monitoring the receipt of funds and payment obligations, investing funds, developing adequate budgetary,
accounting, and internal controls to safeguard the assets of the authority. Finance also prepares various financial reports for submission to HUD and other users. The department oversees tenant and
housing choice voucher accounting, payroll and general ledger systems including bank reconciliation, fixed assets, insurance, and comprehensive and development grants.
3939 N. Hampton Rd.
Dallas, Texas 75212
Phone: 214-951-3805
Fax: 214-951-8344
finance@dhadal.com
Economic Self-Sufficiency (ESS)
The Economic Self-Sufficiency program provides assistance to current DHA families going from welfare to work.
3131 Fish Trap Rd
Dallas, Texas 75212
Phone: 214-583-2020
Fax: 214-525-1691
ess@dhadal.com
Housing Choice Voucher
The Housing Choice Voucher (formerly Section 8) department is responsible for administering the Section 8 rent-subsidy program, which is designed to assist low-income families in obtaining rental
housing in the private marketplace.
2575 Lone Star Dr.
Dallas, Texas 75212
Phone: 214-640-5600
Fax: 214-640-5641
hcv@dhadal.com
Housing Opportunity Programs
The Housing Opportunity Programs (HOP) department is responsible for coordinating the provision of mobility services to housing choice voucher applicants and families. The purpose of HOP is to
place applicants and families in predominantly white census tracts--as defined by the Walker Remedial Order Affecting DHA--of the Dallas Housing Authority's area of operation. HOP accomplishes this
task with a team of real estate professionals and counselors who recruit landlords with units in the predominantly white census tracts into the housing choice voucher program and place families in the
units.
2575 Lone Star Dr.
Dallas Texas 75212
Phone: 214-640-6800
Fax: 214-640-6812
hop@dhadal.com
Human Resources
The Human Resources department is responsible for developing and administering an effective personnel function that includes recruitment, orientation, training and evaluating. The office conducts
special studies to determine needed staff positions and utilization of staff; develops position descriptions and work performance standards; administers the authority’s Affirmative Action Plan;
administers benefits programs; class specifications and related data. The department is also responsible for recommending safety standards for facilities and work activities throughout the authority;
conducting safety inspections for compliance with established standards and advises actions that should be taken for improving conditions of safety to residents and employees of the authority.
3939 N. Hampton Rd.
Dallas, Texas 75212
Phone: 214-951-8300
Fax: 214-951-1962
Jobline: 214-951-8444
hr@dhadal.com
Information Services
The Information Services department is responsible for defining, developing, and managing the computer information infrastructure to support the needs of the staff located at multiple DHA properties and facilities. It is responsible for ensuring that all system processes, procedures, and standards are functioning to achieve optimal computing efficiency and effectiveness. The primary functions of the IS Department include design, development, implementation, and maintenance of DHA's information and data processing system. IS determines the process by which existing systems can be modified to meet DHA's changing requirements while taking advantage of technological advances in information management.
3939 N. Hampton Rd.
Dallas, Texas 75212
Phone: 214-951-8537
Fax: 214-951-8482
Informationservices@dhadal.com
Landlord Services
The Landlord Services department is responsible for ensuring that all housing choice voucher units meet Housing Quality Standards, with emphasis in non-impacted areas of DHA’s jurisdiction.
Landlord Services works closely with property owners participating in the program, and determines that rent is reasonable with the exception of the Housing Voucher Program.
2575 Lone Star Dr.
Dallas, Texas 75212
Phone: 214-5600
Fax: 214-640-5695
landlordservices@dhadal.com
Legal
The Office of General Counsel advocates for and represents and protects the agency’s interests in all claims and litigation to which DHA is a party. The office handles a wide variety of legal
issues, including but not limited to: personnel and employee relations, procurement activity reviews, contracts, real estate transactions, public financing, lease enforcement (evictions),
construction, fair housing, compliance with Open Government laws, etc. The OGC is responsible for overseeing matters being handled by outside counsel, monitors and reports on compliance with the terms
of the Agreed Final Judgment entered in the longstanding Walker litigation, and serves as liaison to outside programs and resources. Additionally, the OGC reviews policy and procedures and counsels
various departments in the daily operations of the Authority.
3939 N. Hampton Rd.
Dallas, Texas 75212
Phone: 214-951-8475
Fax: 214-951-8495
legal@dhadal.com
Maintenance
The Maintenance department is responsible for routine maintenance services including minor repair, cleaning vacated apartments and cleaning the grounds in authority-owned or managed housing
developments. Maintenance ensures that all developments meet and/or exceed Public Housing Assessment System (PHAS) standards.
2075 W. Commerce St.
Dallas, Texas 75212
Phone: 214-672-0210
Fax: 214-741-3041
maintenance@dhadal.com
Public Relations
The Public Relations department increases awareness of DHA’s mission both internally and externally, handles all media requests and produces the agencies publications such as the annual report,
newsletters and calendar.
3939 N. Hampton
Dallas, Texas 75212
Phone: 214-951-8443
Fax: 214-951-8800
pr@dhadal.com
Purchasing
The Purchasing department is responsible for major purchases for goods and services; the disposition of excess authority property; directing the operations of telephone services, messengers,
security, and other housekeeping functions; maintaining the central storage facilities for all supplies, materials and equipment required by the authority; periodically conducting an inventory of
non-expendable property, materials and supplies, and implementation and maintenance of a property management system.
2075 W. Commerce
Dallas, Texas 75208
Phone: 214-672-0226
Fax: 214-672-0255
purchasing@dhadal.com
Resident Employment & Training
The Resident Employment & Training (RET) department is responsible for the implementation of all resident and employee training, self-sufficiency and resident employment determined by needs
assessments. Areas of training provided to residents include: job readiness and pre-employment, job coping, life skills, self-improvement and communication, academic assessment and job referral
placement and follow-up. In addition, the RET Center provides pre-screening services to local employers and contractors to meet their hiring requirements.
2525 Lucas Dr.
Dallas, Texas 75219
Phone: 214-525-3600
Fax: 214-525-3693
RET@dhadal.com
Resident Housing
The Resident Housing department is responsible for the overall administration and management of DHA’s public housing developments which include: collection of rent and other charges, yearly
annual reexaminations, yearly annual unit inspections, yearly housekeeping inspections, lease enforcement, development occupancy, resident relations and tax credit property management.
3131 Fish Trap Rd.
Dallas, Texas 75212
Phone: 214-583-2927
Fax: 214-583-8995
residenthousing@dhadal.com
Resident Services
The Resident Services department functions as a support system for public housing residents. Resident Services offers a wealth of programs and services, at designated sites, to enhance the lives of residents of every age. Whether it is helping families function more effectively or giving individuals a greater say about their future, services are geared to direct residents toward economic and self-sufficiency. The department provides support and assistance in the areas of education, support services and social programming.
3131 Fish Trap Rd.
Dallas, Texas 75212
Phone: 214-583-2020
Fax: 214-583-2013
residentservices@dhadal.com
